I want to set up an online account
Existing Barwick customers all have an online account waiting to be activated. Use the initial login details sent to you in the post and by email. If you don’t have these details you can email email@example.com to request your activation details.
New customers will be sent their initial login details shortly after opening an account. If you are a new Barwick customer and haven’t had activation details yet please email firstname.lastname@example.org and we will send your initial login details to you by email.
to re-set your login details. This will send an email to the email address linked to the account when it was activated.
Create a new order
Click create new order and type in your order name
> Select pricing (retail, trade or both)
> Add products to the basket
Change the prices I can see
> You can change the price view at the bottom of your order basket.
> Choose from Retail ex VAT, Trade ex VAT (your buying price) or both.
Save an order
> Click Save order for later at the bottom of your order basket.
> This order can be retrieved at a later date.
Retrieve a saved order
> My Settings
> My Orders
View / download terms
My Buying Prices / Terms
View your terms on screen or download a copy for your records.
I think my buying prices are wrong, what do I do?
Update your contact details
If any of these need updating there is an option to email us your details.
Create a customer quote
Below the basket select create a quote to send to your customer.
If you want to offer a discount to your customer, enter details here.
Enter details in to all sections of the form.
Save PDF to create a PDF quote which you can send to your customer.
Top Tip… We recommend that you save a copy of any quote PDFs you create for your records.
I need some images
Top-Tip… If you have any specific requirements or want pictures of specific products please enter this information in Special Requirements.
I want an excel price
Download Price ListAt the moment this price list shows retail ex VAT prices. We will be bringing you the facility to download an excel file with your retail and your buying prices in the future.
Top Tip… If you want to be alerted to any updates of this excel file make sure you submit your details on this page which will sign you up to receive emails from Barwick including price updates, special offers and important product information.
Where can I see my past invoices, orders and statements?
These documents are available by contacting Barwick. We are working to make these documents available online.
I want search by brand, product name, type etc.
At present you can search products by product code only. We are building a full search facility which will allow you to filter products by various categories.
At present we cannot accept payments online. All payments can be made through the Barwick accounts office by BACS, cheque, or credit/debit card. Call the Barwick accounts team on 01274 700940 to make a payment.
You will receive an acknowledgement when your order is placed. Barwick will contact you if necessary, otherwise your order will arrive when you requested. More in-depth order tracking is being developed for the future.
Can I have more than one login on my account?
At the moment the website is limited to one login per Barwick account. We are developing a system where several people at the same branch can login and order under their own username.